Coronavirus (COVID-19) FAQs

Cancellations, Postponements, and Refunds

Last Updated 5/15/20, 1:30 p.m.


The PICPA has cancelled or postponed ALL IN-PERSON events through July 2020. In some cases, scheduled conferences and seminars will proceed exclusively online, including the Employee Benefit Plans Conference on May 19, the Pennsylvania School District Conference on May 28, and the Not-for-Profit and Government Accounting Conference on July 13-14. 

We will monitor directives from the CDC and other government agencies to evaluate events scheduled after July. The health and safety of the PICPA community and public at large is always our foremost consideration. 

Please review these commonly asked member questions, and check this page frequently for updates on the status of events. Visit our COVID-19 resource page for technical updates.

Postponed 

Women's Leadership Conference
Oct. 27 | Lafayette Hill

CFOs and  Controllers Conference
New Date TBD



How will I know if an event has been cancelled or postponed?

A PICPA staff member will notify you as soon as the decision is made.


How will I know if an event is now online-only?

A PICPA staff member will notify you as soon as the decision is made. You can also check the PICPA event calendar.  


I registered to attend an event in person. It's now online-only. Do I have to change my registration status if I'd still like to attend?

No. We will automatically enroll you as an online participant and provide further instructions.


registered to attend an event in person. It's now online-only, and I no longer want to attend. May I request a refund?

Yes. We will automatically enroll you as an online participant. If you prefer a refund, please email info@picpa.org or call our member service team at (215) 496-9272. We will refund fees when you cancel up to two business days prior to the start date/time of the webcast. If course materials have been downloaded, refunds are not issued. 


An event has been cancelled. Should I expect a refund?

Yes. A PICPA staff member will refund your registration fees with 1-2 business days.


An event has been postponed. Do I have to register again if I'd like to attend on the future date?

No. We will automatically register you for the future date and send you details.


I'm unable to attend an in-person event. May I request a refund?

Yes. Please email info@picpa.org or call our member service team at (215) 496-9272 at least five business days prior to the event. A $50 late-cancel, late-transfer, or no-show fee will be charged for changes after that time. The fee will cover incurred meal, facility, and administrative costs. If materials have been downloaded, refunds are not issued. Substitutions are welcome and can be made the date of the program.


I'm unable to attend a webcast or webinar. May I request a refund?

Yes. Please email info@picpa.org or call our member service team at (215) 496-9272 at least two business days prior to the start date/time of the webcast or webinar. If course materials have been downloaded, refunds are not issued. 


I'm an event sponsor. How will a cancelled or postponed event affect my sponsorship agreement with the PICPA?

Please contact Kelli Comegys, business development manager, at kcomegys@picpa.org or (267) 675-6257.