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Resources Reign! - How High is Your Respect Quotient? Webinar

CPE

When
Dec. 12
1:00 - 3:00 p.m.

CPE Credits
2-Other

Details

 Pricing

PICPA Member: $79 | Nonmember: $104


 More Information

Course No.
CFSSHHR2
Level
Basic
Prerequisites
None
Note

This webinar is hosted by PICPA's partner, CPA Crossings. After registering, you will receive an email from CPA Crossings with the log-in information.

Description

  • Understand your leadership the currencies of influence, assets of impact, and investments of intention needed to maximize our respect quotient.
  • Assess our individual respect quotient based on the currencies of influence that we have earned from the people around us.
  • Learn to enhance our respect quotient through specific strategies and techniques through individual leadership competence areas that develop resources.

Highlights

  • You will assess your individual respect quotient.
  • Understand how to conduct successful self-assessments.
  • Learn credibility enhancing strategies in: industry, company, organization, functionality, customer, competition, people, process and platform.


Speaker(s)

Suri Surinder

The CTR Factor

 

·         Expert and lead consultant at Mckinsey responsible for Customer Service  & Call Centers

·         25 assignments in 25 years assignments as an executive, consultant, board member, author, entrepreneur and professor

·         Experience spans multiple industries, including telecom, banking, energy transportation, retail, city government, non-profit and healthcare at companies like Pfizer, Verizon, McKinsey, CenturyLink, Capital One, Fidelity, Best Buy, WellPoint, Chase and Con Edison Worked at: Pfizer, Nynex, Bell Atlantic, Verizon, Centurylink, Capital One

·         Author of “The CTR Factor: How High is Your Leadership Quotient”

·         Chief Learning Officer and Global Head of consulting services at Diversity MBA Consulting

·         Adjunct professor of Strategic Planning at City University of New York

·         BS (Civil Engg); MS (Structural Engg); MBA (Marketing); DBA (Marketing)

 


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