A 360 on Hospital Observation Services Management (Health Care Conference)

ON-DEMAND

Online

1-Other
CPE Credits

This session will provide a 360-degree overview of current trends, leading practices, and practical tips for Hospital Observation Services Management (HOSM). Learn how the pros design an effective operating model for Observation Services, including aspects of governance/oversight, roles and responsibilities, core processes, supporting technology, and data and reporting.

Time to kill? Earn CPE!

Hear Joan Deming-Murphy, RN, MS, MBA and Brian K Pisarsky, RN, MHA, ACM cover the following:

Appropriate governance/oversight of an effective program
Regulations as well as rules regarding hospital observation units and observation patient management
Hospital observation services and reimbursement mechanisms
Key performance observation service indicators, metrics, and dashboards
Patient status assignment processes for all portals of entry (ED, clinic, surgery, etc.)
Key financial and clinical processes supporting Observation Services Management
Primary roles and responsibilities for the program
The affects of patient readmissions and care transitions across the continuum