Managing Change

TERRY WELFORD

Terry Welford has over thirty years of experience in the training and development field. She has held training positions with Fortune 500 companies and higher education and founded her own consulting firm, The Welford Group, in 2002. She began her career as a trainer with Philip Morris and moved on to positions in training and human resources with Air Products and SmithKline Beecham.

Terry's most recent position was Director of Training and Professional Development for Villanova University. She is an adjunct faculty member in Villanova's division of Part-Time Studies and teaches the Foundations of Leadership course for the B.S. degree in Leadership Studies. As a trainer/consultant, Terry designs and facilitates a wide variety of training and development programs, workshops and seminars. Her training programs are designed to be interactive, and are conducted in a manner that honors different learning styles and adult learning preferences. The focus of each program is on real-world situations and practical application. Topics include: Management and leadership skills, such as Coaching, Giving Recognition, and Delegation; Communication skills such as Effective Listening, Giving Constructive Feedback, Conflict Resolution, and Effective Presentations; Resource Management skills, such as Time Management, Stress Management, Managing Change, and Goal Setting; Customer Service; Team Building; Motivation and Attitude.

Terry also provides clients with executive coaching and team building services. Terry has a Masters Degree in Human Resources from Cornell University. She is a certified Training Director (Langevin Learning Services), and is a certified facilitator for Achieve Global (formerly known as Zenger Miller). She is also a qualified Myer-Briggs practitioner. She is a member of the Greater Valley Forge Human Resources Association, the Philadelphia Society for People & Strategy, the Healthcare Businesswomen’s Association, the Women’s Business Forum and the Main Line Chamber of Commerce.