Delivering Bad News? Don't Be the Messenger Who Gets Shot! Webinar

Nov 2
12:00 - 2:00 p.m.

Online

2-Other
CPE Credits

Understand different methods to effectively convey unpleasant results.
Highlights
Improving the communication skills of financial professionals:
  • What is the message?
  • Who will receive the message.
  • How to convey the message.
  • Formats, timing and approaches.
  • Pros and cons of each method.
  • How to make the point(s) clearly.
  • How to avoid the crucial and common mistakes when delivering bad news.
  • Which words to use, and which words to avoid
  • Decision criteria to help choose a better approach for each situation.
  • How to make this a positive outcome for you.

Registration

PICPA Member: $79
Nonmember: $104

More Information

Course No. EEDMDBN2

Level: Intermediate

Prerequisites: Some management experience is beneficial

Speaker(s)

Donald Minges

The Knowledge Institute LLC