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Communications Skills Training for the CPA Webinar


April 20
2:00 - 4:00 p.m.

CPE Credits



PICPA Member: $75 | Nonmember: $101

 More Information

Course No.


Determine how to become a stronger communicator.Identify the communication process.Identify how to improve oral and written communications.Recognize empathy, ego and needs and personality types as they relate to communications.


Today's competitive and complex business environment requires the CPA to be a strong communicator. Learn to impart your position effectively, leveraging case studies.Topics will emphasize the communication process and techniques to improve oral communications, including effective use of the telephone. Written communications will examine email, text, and "snail mail".Explore communication and personality types. Consider the importance of the human side, including empathy, ego and needs.


David L. Osburn, MBA, is the founder and managing member of David L. Osburn & Associates. His firm specializes in providing seminars and webinars on topics such as banking and finance, negotiation skills, marketing and management. He also functions as the CFO of a multi-state construction company and co-manages a bank educational program with the University of Nevada, Las Vegas (UNLV). <br />  <br />  With more than 25 years of teaching experience, Mr. Osburn is an adjunct faculty member of both an accredited MBA program and a community college. His extensive professional background of 26 years includes 16 years in banking, covering comprehensive underwriting, management, business development and commercial loan experience.  Mr. Osburn holds an MBA from Utah State University and a BS in Finance from Brigham Young University. He is also a graduate of the National Commercial Lending School at the University of Oklahoma.

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