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Town Hall: How to Be Resilient in a Rapidly Changing World Webinar


May 3
1:00 - 3:00 p.m.

CPE Credits



PICPA Member: $0 | Nonmember: $100

 More Information

Course No.


Explore techniques to become more resilient in a world of rapid change where CPAs report feeling burned out, overwhelmed, stressed, and anxious.


  • Differences between positive and negative stress
  • Resilience: untapping your own potential to bounce back
  • Time-proven methods for handling stress and worry
  • How to help yourself and others feel more connected online
  • Tips to create engaging online meetings
  • Ways to boost the morale and engagement of your team while working remotely



David Osborne
Executive Consultant,
Facilitator, Producer, Instructional Designer

David Osborne is an Executive Consultant, F2F Trainer, Digital Team Facilitator & Producer, and Instructional Designer, working with Dale Carnegie & Associates, Inc. (corporate) and more than 18 of Carnegie’s International franchises. In 2017, he won Digital Trainer of the Year as voted by Carnegie’s global clients. As of 2021, he has facilitated more than 5,000 F2F hours, and facilitated or produced over 7,000 hours of online training. Over the last 5 years, he has been a keynote speaker around the world for industry conferences like Hospitality Next Generation (HTNG), the Retail Executive Summit (RES), and the National Multi-Housing Council (NMHC).

Prior to joining Carnegie in 2005, David spent 10 years in the Information Technology Sector as a Business Analyst & Project Manager for hire with companies like Hewlett-Packard, One America, and the United Way.

Passionate about helping others recognize and pursue their potential, David specializes in
• Employee Engagement (over 10 years of experience)
• Leadership (over 20 years of experience)
• Project Management (over 20 years of experience)
• Generational Communication & Leadership (over 10 years of experience)
• Sales and Sales Management (over 20 years of experience)
• Customer Service (over 20 years of experience)

David is certified to facilitate all Dale Carnegie Sales and Presentations Programming and has provided sales training for over 300 companies in vastly different markets; typically increasing sales teams’ performance (closing ratios) an average of 20%.

David is certified to facilitate Dale Carnegie’s Communications, Leadership and Management programming, with clients reporting an aggregate $200 million in new revenue generation and cost savings since 2010.

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