Performance Management in Challenging Times Webinar
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Performance Management in Challenging Times Webinar

CPE

When
Oct. 20
12:00 - 2:00 p.m.

CPE Credits
2-Other

Details

 Pricing

PICPA Member: $79 | Nonmember: $104


 More Information

Course No.
SCJEPMC2
Level
Intermediate
Prerequisites
None
Note
This webinar is hosted by PICPA's partner, CPA Crossings, LLC. After registering, you will receive an email from messenger@webex.com with the log-in information.

Description

Performance Management is about getting the best out of everyone. It's about setting the stage so staff can excel as an individual and as a team member. It's about knowing what to say, how to say it, and when to say it to inspire and elevate staff performance. For staff to hear, understand, and act on performance feedback they have to trust the person delivering the feedback. The feedback must be constructive, useful, and implementable. And surprisingly, the performance management process is as much about listening as it is about delivering feedback. This event may be a rebroadcast of a live event and the instructor will be available to answer your questions during the event.

Learning Objectives:

After attending this presentation you will be able to...

  • Recall the types of trust and techniques for building trust
  • Identify the elements of good and bad feedback
  • Evaluate and improve on examples of actual feedback

Highlights

The major topics covered in this class include:

  • Building trust
  • Providing valuable feedback
  • Techniques for active listening


Speaker(s)

Jennifer Elder, CPA, MS, CMA, CIA, CFF, CGMA
Pasadena, MD

Jennifer Elder is a keynote speaker, trainer, and business coach in the business of business transformation.  For more than 20 years, she has been helping businesses by peeling back the layers of “administrivia” and finding the hidden strengths and core values that make you and your company awesome.  Jennifer works with businesses to develop a compelling business strategy that is quick to implement that transforms your company from what you are now to what you have always wanted it to be.

Known for being energetic and enthusiastic, Jennifer has been delivering high-quality, customized training that make complicated topics easy to understand, relevant, and useful.  She has conducted seminars for the Fortune 500, US Government, State CPA Societies, and CPA Firms in 33 states.  Her sessions are highly interactive, full of discussion, and even a little entertaining.

Jennifer received her BA from the University of Massachusetts and an MS in Organizational Management from Antioch University New England.  She lives on her boat near Annapolis, Maryland.


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