Performance Management in Challenging Times Webinar

Feb 21
10:00 - 12:00 p.m.

Online

2-Other
CPE Credits

Performance Management is about getting the best out of everyone. It's about setting the stage so staff can excel as an individual and as a team member. It's about knowing what to say, how to say it, and when to say it to inspire and elevate staff performance. For staff to hear, understand, and act on performance feedback they have to trust the person delivering the feedback. The feedback must be constructive, useful, and implementable. And surprisingly, the performance management process is as much about listening as it is about delivering feedback. This event may be a rebroadcast of a live event and the instructor will be available to answer your questions during the event.

Learning Objectives:

After attending this presentation you will be able to...

Recall the types of trust and techniques for building trust
Identify the elements of good and bad feedback
Evaluate and improve on examples of actual feedback

Highlights

The major topics covered in this class include:

Building trust
Providing valuable feedback
Techniques for active listening

Registration

PICPA Member: $79
Nonmember: $104

More Information

Course No. SCJEPMC2

Level: Intermediate

Prerequisites: None

Notes
This webinar is hosted by PICPA's partner, CPA Crossings, LLC. After registering, you will receive an email from messenger@webex.com with the log-in information.

Speaker(s)

Jennifer Elder

The Sustainable CFO

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