Achieving High Levels of Compliance and Customer Service in Your Organization Webinar

Jun 14
1:00 - 5:00 p.m.

Online

4-Other
CPE Credits

Probably one of the greatest conflicts in an organization is determining which is more important: compliance or customer service. This program digs deeply into the issue and prepares the finance professional to achieve high levels of compliance and customer service in the department and in the entire organization. We will examine both disciplines from an analytical standpoint, proving why they are necessary for both for-profit and nonprofit businesses to achieve success.
Highlights

Why customer service is not just having nice people; it is truly serving the customer
Analysis of the value of the customer to compare it to various costs creating an ROI
How to develop a compliance program that adds value to the customer
A hard look at several companies and industries that have mastered the dual objectives
How COVID-19 has affected compliance and customer service

Registration

PICPA Member: $159
Nonmember: $209

More Information

Course No. CCS4-2023-01-WEBNR-165-01

Level: Basic

Prerequisites: None

Notes
This webinar is hosted by PICPA's partner, Surgent CPE. After registering, you will receive an email from Surgent CPE with the log-in information.

Speaker(s)

Arthur Pulis

Princeton Consulting Group

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