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Frequently Asked Questions
Below you'll find answers to commonly asked questions, troubleshooting tips, and more! If you still can't find the answer you're looking for, call us, chat us, or email membership@picpa.org.
Yes! Per diem positions can be specified as the job type when creating your job post. Per diem jobs are offered free to PICPA members during tax season.
In order to keep internship information current, they are now posted in the Career Center through the same process as a regular job posting. They will remain active for 30 days but can be renewed as long as needed. There is no cost for PICPA member firms and companies to post internships.
You must create an account in the Career Center. Your log in information for the career center may not be the same as your log in information for the PICPA Web site. It is a separate account and a separate log in process.
Once you’re logged in as an employer, choose Post Jobs and complete the form, review the ad, and then check out. Your ad will appear online within 30 minutes.
Packages start at $250 for a 30-day listing. The prices are set by the vendor and are reflective of current market prices and features available to both employers and job seekers. View full pricing info.
Yes, you need to preregister for the events you wish to attend. If you are a member in good standing, you will receive regular emails about complimentary courses and how to register.
Complimentary CPE courses are preselected. You are not able to pick courses other than those that are designated as such. Eligible courses will be listed on the Complimentary CPE page and will have a $0 price for members. Free self-study CPE will have a CPE Academy icon in the description. Additional courses are added throughout the year.
The PICPA offers many opportunities throughout the year for members to earn
complimentary CPE from live courses.
Substitutions of other PICPA events are not permitted.
The number of credits you will be eligible to receive is determined by when you join or renew. Courses are spread out over the course of the fiscal year, which is May 1 through April 30. The earlier that you join or renew your membership during the fiscal year, the more credits you can earn.
Those who purchase an individual self-study course have up to 90 days after the date of purchase to complete the course and take the exam.
Those with unlimited CPE Academy access have full access to all courses through Dec. 31 of the year in which they purchased it. Please note, you must remain a member of the PICPA for access to CPE Academy. If your membership lapses, access will be deactivated. Refunds will not be issued if your access is deactivated for this reason.
Yes, PICPA’s self-study courses qualify as interactive individual/self-study. NASBA registry approved individual study courses qualify under this standard.
You can monitor your balance with the Discount Product Tracker in the My Account section online. There, you can see how many credits you have used and how many remain for your ClassPass or Flex Account. Premium Pass, Value Pass, and CPE Academy are unlimited.
You may take as many individual courses as you would like as a nonmember through the course search listings. But to purchase unlimited access to CPE Academy, you must be a member of the PICPA.
A ClassPass may be transferred one time to another individual in the same organization in the event that the original cardholder is no longer employed by that organization. Written notification to the PICPA is required. Once transferred, it is limited to a total of 20 credits from the time it was originally issued.
Once you have purchased the card and have begun to use it, you may not transfer your investment to purchase a Flex Account, Premium Pass, or Value Pass.
Cardholders may not lend their cards to others.
If you want a more flexible savings option, a Flex Account may be a better choice for you.
Yes. In order to activate the final exam questions, you must first complete the review questions that appear during the course video. Once the course video is complete, you will be able to take the final exam.
There is no need to retake the review questions. You have two attempts to correctly answer the review question. After that point, the correct answer is provided immediately with a brief explanation of the answer.
Flex Account: After you complete the purchase of your Flex Account, you will receive a unique discount code. Use that discount code, to register for courses online and enter the code at checkout in the box provided. You can also call the PICPA to register for courses using your Flex Account.
ClassPass, Value Pass, and Premium Pass: After you "checkout" and have fully completed the purchase of your ClassPass, Value Pass, or Premium Pass, you will be able to start registering for courses. Once logged into your PICPA account, you will see your discount information as a button that says, "Apply..." in your cart. Simply select that button to use that as the form of payment for your order. You can also call the PICPA to register for courses using your ClassPass, Premium Pass, or Value Pass.
CPE Academy: To access CPE Academy, log in to My Account and scroll to the CPE Academy section. Note, if you go directly to cpeacademy.picpa.org, instead of accessing through My Account, you may need to click “forgot password” to reset.
Once on the CPE Academy site, navigate to the course you are interested in, then click “enroll” in the top right corner. Once enrolled, you can begin viewing immediately or go to My Courses to watch later.
You can take the exam as many times as you need within your valid subscription period or within 90 days of the single-course purchase to earn a passing grade of 70%.
The course video will remain available for the duration of your CPE Academy subscription. For single-course purchases, the video will remain available for the 90-day period of purchase. If a course become out-of-date, it may be taken down. If you are enrolled in a course that is scheduled to be taken down, you will have 90-days to complete the course.
When logging in, the best way is to navigate to www.picpa.org/myaccount and sign in using your PICPA website credentials. You can then click the Watch Now button found on the self-study course page or within My Account. You will be automatically redirected and logged in to the appropriate location within CPE Academy.
If you go directly to cpeacademy.picpa.org and click Sign In you can use your email address as your user name and on first login, you will need to follow the “Forgot your password?”, validate your email address, and then create a new password.
You can buy an individual self-study course at any time and watch it in CPE Academy, or you can purchase unlimited access to CPE Academy and select from more than 100 courses in A&A, tax, ethics, and technology from the date of purchase through Dec. 31.
CPE discount bundles require either a block of credits or an annual commitment (depending on the bundle you choose). If you are dissatisfied with the service, you may cancel within the first 30 days for a full refund. In the event you have earned CPE credit in the first 30 days, you will be charged $25 per CPE credit earned and this will be subtracted from your refund amount. No refunds will be provided for mid-year cancellations requested more than 30 days after purchase.
Course evaluations, participant lists, and certificates of completion are all issued electronically to help you keep track of your schedule, monitor your credits, and maintain accurate CPE records.
You will receive a course evaluation via e-mail at the conclusion of the program. Please submit your responses no later than one week after the event. This evaluation will also be available in the My Account section of the website immediately following the course, under CPE History.
Certificates of completion (formerly the attendance verification cards) will be available online within one week of the program. You can also access your complete CPE history and other documentation in the My Account section of the website, under CPE History.
Webinars and webcasts are considered live, group study
You can ask questions and submit comments to a discussion leader during a presentation using the questions/chat function in the web-based delivery system. There is no limit to the amount of live, group study individuals can take.
On-Demand CPE is considered interactive, individual self-study
Individuals may take up to 40 credits (50% of the total CPE requirement) as self-study.
Instructions and materials will be e-mailed to you at least 24 hours prior to the webinar/webcast, and are available for one week after the course. Please read and follow the instructions carefully. Call the PICPA Webcast/Webinar hotline at (267) 705-4450 for assistance.
The Pennsylvania State Board of Accountancy is the regulatory body responsible for licensing CPE program sponsors. There is a formal process of approval that all sponsors must submit to the Board to obtain a license. Applications to become a licensed sponsor are available to download.
Any individual or entity desiring to offer a program, including firm in-house training for continuing education credit must apply to the Board for approval as a program sponsor. This includes public accounting firms and others that provide training internally to staff. The only exemption from approval is a member in good standing of the National Association of State Boards of Accountancy’s (NASBA) National Registry of Continuing Professional Education Sponsors.
About one week after the course, your certificate of completion will be available online. Log into your account and view a summary of the PICPA events you have attended. On this page, you can also add courses taken outside of PICPA for CPE history tracking purposes.
Please listen to the instructions at the beginning of the webinar/webcast, as they may vary by provider.
Throughout the webinar/webcast, attendance checks will pop up on the screen. You must respond to at least 70 percent of the attendance checks to receive credit. Group attendees should follow the instructions provided with the login instructions.
Once the webinar/webcast concludes, and you have met the attendance check requirements and submitted a course evaluation, credits earned will be available in the CPE History section of My Account. Please note: third-party webinar attendance takes about 1.5 – 2 weeks to appear in your CPE History.
You must have Adobe Reader to access the course materials. Also, be sure to look for a prompt on or near the bottom of the web browser that has options to either save or open the PDF document. Some browsers may automatically save it in the "downloads" folder.
Access to materials is available online in the My Account section of the website, under Course Materials. For login assistance, call the PICPA Webcast/Webinar hotline at (267) 705-4450.
Conferences: Please notify the PICPA at least five business days before the start of the program and we will provide a full refund. A $50 late cancel, late transfer, or no show fee will be charged for changes made less than five business days prior to the program. If materials have been downloaded, refunds are not possible.
Webinars/Webcasts: PICPA will refund fees when you cancel up to two business days prior to the start date/time of the webinar. After that, refunds are not possible. If materials have been downloaded, refunds are not possible.
Self-Study: Individual course registrations – If you are dissatisfied with a course that you have registered for, let us know prior to completing the final exam and we will provide you a full credit to register for any of our other course offerings. We cannot offer refunds or credit for courses where you have received CPE credit.
As a State Board approved CPE provider, PICPA is required to maintain accurate CPE records. One credit hour is granted for every 50 minutes of class participation. If you arrive late, leave early, or are absent from class for an extended period of time, your credits are adjusted based on the attendance records of the course coordinator or discussion leader.
The AICPA and NASB have developed an online interactive tool to assist CPAs in navigating mobility laws across the country. You can find this at www.cpamobility.org.
Possession of a Social Security number is not a requirement for licensure. If a license applicant has a Social Security number, the applicant is required to disclose it for reasons set forth in the Social Security Act Certification. If a license applicant does not have a Social Security number, the applicant is required to submit the Waiver of Social Security Number Verification Statement.
The PICPA is a membership association for CPAs that preserves the legacy and propels the integrity of the CPA profession and provides CPE and advocacy for its members, whereas the Pennsylvania State Board of Accountancy is the licensing authority that regulates the practice of, and requirements for, CPAs. PICPA leadership attends State Board of Accountancy meetings and advocates on behalf of its members for policy changes on matters of CPE, licensing, etc. as needed.
No, but you will have a lowered premium if you belong to both organizations. Contact Bollinger Insurance Services at (800) 952-4050 for more information.
Congratulations! To update your membership status email membership@picpa.org or call (215) 496-9272 with your certificate number and the date it was issued.
If you contacted us to put your membership on hold you can call (215) 496-9272 or email membership@picpa.org to reactivate it at any time.
If you let your membership lapse, you’ll need to complete an application online or download a PDF versionand fill out with your current information. Applications can be e-mailed to membership@picpa.org.
If you are paying with a check, payments can be mailed to PICPA, P.O. Box 70384, Philadelphia, PA 19176-0384.
Please note – members who were terminated for non-payment of dues will be charged a $50 reinstatement fee in addition to the current dues rate and may be subject to additional sums due to the Institute at the time of his/her termination.
Half-year dues rates do not apply to lapsed members.
If you have further questions, email membership@picpa.org or call (215) 496-9272.
Changes to a company’s contact information can affect other records associated with that company. Please call (215) 496-9272 or e-mail membership@picpa.org to make changes to a firm or company record.
Yes. Messages are saved on the board in chronological order. You can also use the search bar located at the top of www.picpa.org/connect to search through the discussion boards.
The PICPA accepts no responsibility for the opinions and information posted on this site by others. The PICPA disclaims all warranties with regard to information posted on this site, whether posted by the PICPA or any third party; this disclaimer includes all implied warranties of merchantability and fitness. In no event shall the PICPA be liable for any special, indirect, or consequential damages, or any damages whatsoever, resulting from loss of use, data, or profits arising out of or in connection with the use or performance of any information posted on the site.
You can unsubscribe at any time to the boards/discussions you follow, and that will stop the e-mail notifications from coming to your inbox. You are welcome to continue reading on the website at www.picpa.org/connect.
Yes. You can sign up for e-mail notifications to the boards (topics) that interest you, which will send you e-mail notifications when members begin any new conversations. If you find a conversation interesting, at that point you can subscribe to that particular discussion to get e-mail notifications when responses are posted. Also, if you participate in a particular discussion you will be automatically subscribed to get updates when people respond to that conversation.
“Post a Reply” will post a response to the full discussion topic and will go out in an e-mail to any member who is subscribed to that discussion. “Reply” after an individual post will reply to that specific person/post.
You can log in to the PICPA website by using the boxes located in the upper right corner of any page. You will also be prompted to log in when you visit a members-only resource or register for a course.
You will use the e-mail address on file with PICPA (the one that receives PICPA e-mails) and your password to log in. If you have not yet created a password, you will need to do so by creating an account.
You can update your personal or professional contact information in the Update Profile section of My Account. You will need to log in to access this page. You can also call (215) 496-9272 or email membership@picpa.org.
If you have previously created an account/password but forgot it, visit the "Forgot your Password" page. Enter your e-mail address and click SEND. Your e-mail address on file will receive an e-mail with a link to reset your password. This link will only be active for an hour so make sure to do this within that timeframe. Enter a new password that meets the minimum criteria. When finished, click SAVE to update your account information. Login with your email and new password.