CPE Discount FAQs

• How do I use my CPE discount and when is it valid?

  Your Flex Account, ClassPass, or Mini ClassPass may be used on courses held from May 1, 2022 to April 30, 2023.
  
  Your Value Pass and Premium Pass may be used on webinars and self-study held through Dec. 31, 2022.
  
  CPE Academy access is valid through Dec. 31, 2022.
  
  Flex Account:
  After you complete the purchase of your Flex Account, you will receive a unique discount code. Use that discount code, to register for courses online and enter the code at checkout in the box provided. You can also call the PICPA to register for courses using your Flex Account.
  
  ClassPass, Value Pass, and Premium Pass:
  After you "checkout" and have fully completed the purchase of your ClassPass, Value Pass, or Premium Pass, you will be able to start registering for courses. Once logged into your PICPA account, you will see your discount information as a button that says, "Apply..." in your cart. Simply select that button to use that as the form of payment for your order. You can also call the PICPA to register for courses using your ClassPass, Premium Pass, or Value Pass.

  CPE Academy:
  To access CPE Academy, log in to My Account and scroll to the CPE Academy section. Note, if you go directly to cpeacademy.picpa.org, instead of accessing through My Account, you may have issues with your password. You will need to click “forgot password” to reset.

• Can I transfer my ClassPass to another user?

  A ClassPass may be transferred one time to another individual in the same organization in the event that the original cardholder is no longer employed by that organization. Written notification to the PICPA is required. Once transferred, it is limited to a total of 20 credits from the time it was originally issued.
  
  Once you have purchased the card and have begun to use it, you may not transfer your investment to purchase a Flex Account, Premium Pass, or Value Pass.
  
  Cardholders may not lend their cards to others.
  
  If you want a more flexible savings option, a Flex Account may be a better choice for you.

• Can I see my credit balance on my discount?

  You can monitor your balance in the My Account section online. Look for the Flex Account Tracker or ClassPass and CPE Discounts Tracker. There, you can see how many credits you have used and how many remain for your ClassPass or Flex Account. Premium Pass, Value Pass, and CPE Academy are unlimited.

• What is the PICPA's cancellation policy if I used a CPE discount to register for a course?

  If you need to cancel a registration for a course, the PICPA must be notified in advance.

  Cancellation and Refund Policies

  Conferences and In-Person Sessions:
  Please notify the PICPA at least five business days before the start of the program and we will provide a full refund. A $50 late cancel, late transfer, or no show fee will be charged for changes made less than five business days prior to the program to cover incurred meal, facility, and administrative costs. If materials have been downloaded, refunds are not possible.
  
  Webinars/Webcasts: 
  PICPA will refund fees when you cancel up to two business days prior to the start date/time of the webinar. After that, refunds are not possible. If materials have been downloaded, refunds are not possible. 
  
  Self-Study:
  Individual course registrations – If you are dissatisfied with a course that you have registered for, let us know prior to completing the final exam and we will provide you a full credit to register for any of our other course offerings. We cannot offer refunds or credit for courses where you have received CPE credit.

  Unlimited access – Unlimited access to CPE Academy requires an annual commitment. If you are dissatisfied with the service, you may cancel within the first 30 days for a full refund. In the event you have earned CPE credit in the first 30 days, you will be charged $25 per CPE credit earned and this will be subtracted from your refund amount. No refunds will be provided for mid-year cancellations requested more than 30 days after purchase.

• Can my ClassPass, Premium Pass, Value Pass, Flex Account or CPE Academy access be combined with any other PICPA discounts?

  They cannot be combined with any other discounts. The discount program fees are nonrefundable.

• Additional information

  All CPE discounts are independent promotions by the PICPA Foundation.
  
  All CPE attendees must attend courses in order to receive CPE credit.