Discount FAQs

CPE Discount FAQs

• How do I use my CPE discount and when is it valid?

  Your Flex Account, ClassPass, or Mini ClassPass may be used on courses held from May 1, 2019 to April 30, 2020.
  
  Your Value Pass Plus may be used on webinars and self-study held through Dec. 31, 2020.
  
  Flex Account:
  After you complete the purchase of your Flex Account, you will receive a unique discount code. Use that discount code, to register for courses online and enter the code at checkout in the box provided. You can also call the PICPA to register for courses using your Flex Account.
  
  ClassPass, Mini ClassPass, and Value Pass Plus:
  After you "checkout" and have fully completed the purchase of your ClassPass, Mini ClassPass, or Value Pass Plus, you will be able to start registering for courses. Once logged into your PICPA account, you will see your discount information as a button that says, "Apply..." in your cart. Simply select that button to use that as the form of payment for your order. You can also call the PICPA to register for courses using your ClassPass, Mini ClassPass, or Value Pass Plus.
  

• Can I transfer my ClassPass to another user?

  A ClassPass may be transferred one time to another individual in the same organization in the event that the original cardholder is no longer employed by that organization. Written notification to the PICPA is required. Once transferred, it is limited to a total of 40 credits from the time it was originally issued.
  
  Once you have purchased the card and have begun to use it, you may not transfer your investment to purchase a Flex Account or Value Pass Plus.
  
  Cardholders may not lend their cards to others.
  
  If you want a more flexible savings option, a Flex Account may be a better choice for you.

• Can I see my credit balance on my discount?

  You can monitor your balance in the My Account section online. Look for the Flex Account Tracker or ClassPass and CPE Discounts Tracker. There, you can see how many credits you have used and how many remain for your ClassPass, Mini ClassPass, Flex Account, or Value Pass Plus.

• What is the PICPA's cancellation policy if I used a CPE discount to register for a course?

  If you need to cancel a registration for a course, the PICPA must be notified in advance.
  
  

  Cancellation and Refund Policies

  
  Seminars, Conferences, and In-Person Sessions:
  Please notify the PICPA at least five business days before the start of the program and we will provide a full refund. A $50 late cancel, late transfer, or no show fee will be charged for changes made less than five business days prior to the program to cover incurred meal, facility, and administrative costs. If materials have been downloaded, refunds are not possible.
  
  Webinars/Webcasts: 
  PICPA will refund fees when you cancel up to two business days prior to the start date/time of the webinar. After that, refunds are not possible. If materials have been downloaded, refunds are not possible. 
  
  On-Demand CPE:
  Refunds are permitted within 30 days of the purchase date and prior to taking the exam.

• Can my ClassPass, Mini ClassPass, Flex Account, or Value Pass Plus be combined with any other PICPA discounts?

  They cannot be combined with any other discounts. The discount program fees are nonrefundable.

• Additional Information

  All CPE discounts are independent promotions by the PICPA Foundation.
  
  All CPE attendees must attend courses in order to receive CPE credit.