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Manage Unconscious Bias: Fix Me in the Act Webinar


Dec. 8
1:00 - 3:00 p.m.

CPE Credits



PICPA Member: $79 | Nonmember: $104

 More Information

Course No.

This webinar is hosted by PICPA's partner, CPA Crossings. After registering, you will receive an email from CPA Crossings with the log-in information.


  • Learn to manage biases in a constructive manner to obtain the highest level of inclusiveness and performance.
  • Gain the skills to manage unconscious bias through the following strategies: Cognitive processing, Constructive uncertainty, Data-driven debunking, Objective decision making, Thought diversity harnessing, Immersive diversity, Micro-affirmations & micro-inequities, Micro-process re-engineering and Digital infrastructure.
  • Learn to Implement strategies to achieve better decision making.


The major topics that will be covered include:
  • Unconscious bias strategies for individuals 
  • Unconscious bias strategies for individuals 
  • Unconscious bias strategies for recruiting 
  • Unconscious bias strategies for organizations 
  • Data-driven debunking and objective decisioning
  • Thought diversity harnessing, micro-affirmations & micro-inequities
  • Digital infrastructure and what actions you should take post-session


Suri Surinder

The CTR Factor


·         Expert and lead consultant at Mckinsey responsible for Customer Service  & Call Centers

·         25 assignments in 25 years assignments as an executive, consultant, board member, author, entrepreneur and professor

·         Experience spans multiple industries, including telecom, banking, energy transportation, retail, city government, non-profit and healthcare at companies like Pfizer, Verizon, McKinsey, CenturyLink, Capital One, Fidelity, Best Buy, WellPoint, Chase and Con Edison Worked at: Pfizer, Nynex, Bell Atlantic, Verizon, Centurylink, Capital One

·         Author of “The CTR Factor: How High is Your Leadership Quotient”

·         Chief Learning Officer and Global Head of consulting services at Diversity MBA Consulting

·         Adjunct professor of Strategic Planning at City University of New York

·         BS (Civil Engg); MS (Structural Engg); MBA (Marketing); DBA (Marketing)


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