Microsoft Outlook "Must Know" Email Tips Webinar

Apr 22
10:00 - 12:00 p.m.


CPE Credits

If you use Outlook on a daily basis to process your email, chances are pretty good that you are missing out on a lot of opportunities to improve your efficiency in composing, processing and organizing your messages. There are many different features in Outlook that often get overlooked, even though we are working in the app all day, every day. John Higgins, a strategic advisor to the profession on Microsoft 365 deployment, will review numerous tips and features to improve your productivity in Outlook. You will learn many time-saving, practical ways to improve the quality of your email message. This event may be a rebroadcast of a live event and the instructor will be available to answer your questions during the event.

Learning Objectives:

After attending this presentation, you will be able to...

  • Identify all the Outlook features you can use to process and organize your email more efficiently.
  • Recall the various tools in Outlook to automate the management of your email.
  • Configure your Outlook to create customized views and feature settings.


The major topics that will be covered in this class include:

  • Using Quick Parts to streamline message composition.
  • Eliminating inefficient back and forth appointment scheduling with the Bookings app.
  • Using category codes and contacts to send bulk emails.
  • Sending emails to Teams and OneNote.
  • Organizing your inbox with custom views, rules and folders.
  • Mastering the search tools to find emails quickly.
  • Review of key option settings to maximize email productivity.


PICPA Member: $89
Nonmember: $114

More Information

Course No. HAJHMOT2 Level: Basic

Prerequisites: None

This webinar is hosted by PICPA's partner, CPA Crossings, LLC. After registering, you will receive an email from with the log-in information.


John Higgins