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Becoming Conflict Competent

Oct 7
12:30 - 2:30 p.m.

Online

2.00-Other
CPE Credits

Conflict is often avoided, or dealt with in a passive manner. When ignored, conflict often escalates and can become polarizing. In this session, participants will gain insights for enhancing their natural responses to conflict, learn healthy communication styles, and build constructive behaviors to manage conflict. This event may be a rebroadcast of a live event and the instructor will be available to answer your questions during the event.

After attending this presentation, you will be able to...

  • Determine your natural reactions to conflict
  • Identify when you are entering conflict
  • Use strategies to de-escalate conflict before it is too late
  • Choose to engage with colleagues and clients to turn conflict into innovation

Highlights

Major topics covered in this course include:

  • Levels of conflict
  • Strategies to de-escalate conflict
  • Distinction between miscommunication and conflict
  • Responses to conflict
  • Tactics to address, rather than avoid, conflict

Registration

PICPA Member: $89
Nonmember: $114

More Information

Course No. JHSWBCC2 Level: Intermediate

Prerequisites: None

Notes
You will receive an email confirmation with the course link and details. This email will come from webinars@cpacrossings.com. If you do not receive this email immediately after your registration has been processed, first check your spam folder. If you still cannot locate the email, call the CPA Crossings Webinar Helpdesk at 877.370.2220 for assistance.

Speaker(s)